Privacy Policy

This privacy policy sets out how Messy Me uses and protects any information that you give Messy Me when you use this website.

Messy Me is committed to ensuring that your privacy is protected. We respect the sensitivity of your personal information and will not share or sell your personal information to other parties.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Messy Me may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 1st 2012.

How and why we collect information

  • When you place an order, we need to know your postal address, email address, telephone number and details of your credit / debit card so that we may process your order and provide customer care support
  • We keep a record of the purchases you make with us to analyse customer preferences and shopping habits to enable us to continuously improve our business activities
  • We keep a database of all customers, so that we are able to market new products and offers
  • We keep a database of names, addresses and email addresses of friends and family that you have indicated may be interested in our products
  • Any communication to existing customers or prospective customers will provide an ‘opt in / opt out’ clause to ensure future communication is stopped.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We accept most major debit and credit cards through on-line payments which are securely processed.  This site is contained on a secure server, to provide a higher level of security for your personal details.  We use the latest ‘encryption’ technologies to ‘scramble’ your details during transfer to us.

How and why we use cookies

Cookies are an extremely common feature of internet usage.

Cookies are small pieces of information, which are stored by your browser on your computer.  They do not store any personal information relating to you or your debit / credit card.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages are being used.  This information is only used for statistical purposes and in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at www.messy-me.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the terms of the Data Protection Act 1998, we have a legal obligation to protect any information that we collect from you.  Unauthorised access is safeguarded via secure servers and information we collect will not be made available to any third parties, without your prior consent.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at www.messy-me.com. We will promptly correct any information found to be incorrect.